Get the most from your SYNERGX system with our complete support offering
We offer a variety of services to assist you in effectively maintaining your SYNERGX glass inspection solutions. These services help on-site staff get the most out of our solutions, ensure your software is up-to-date, and guarantee that your equipment running optimally at all times. we can also assist you when the process or product changes are implemented.
Service and Support
We support you at every stage of the installation process.
Pre-installation site visit
System installation and commissioning
Post-installation site visits
Telephone and remote troubleshooting
Service contracts and annual maintenance
Scheduled service visits performed by SYNERGX
Yearly equipment alignment and performance validation certificates
Advantages of the service contracts:
We can help your team ensure the optimal use of your SYNERGX glass inspections solutions. We offer various training solutions tailored to your needs.
On-site training sessions
Classroom training sessions
We keep your equipment running at a high level of performance! each year, synergx invests in research and development to offer ever more adapted solutions to our customers. we are constantly looking to optimize and add value to our systems. Our ultimate goal is your productivity!
On-site calibration and preventive maintenance
remote system verification
“I see the Europe SYNERGX office as, a huge improvement in the quality of customer service, as far as it’s a better reactivity for our large fleet of machines in Europe and a welcome reduction in the travel costs impact.
It’s also a relevant boost to our customer-supplier relationship, it is now turning into a partnership.
Thanks to this improvement in the internal organization of SYNERGX, we will be able to go further and under a more efficient environment, on the strategy of improving the reliability of this essential step of our production process.”
International Reliability Manager – Saint-Gobain Sekurit International